The Clubsy Order Dashboard: A Guide for Buyers & Sellers
Once a purchase is made on Clubsy, both the buyer and seller are instantly connected inside a shared Order Dashboard, you can manage everything from shipping to messaging. Whether you're a seasoned seller or first-time buyer, this guide walks you through each feature so you can keep your transaction smooth and organized.
What Is the Order Dashboard?
The Clubsy Order Dashboard is a private page that activates automatically after an item is purchased. It brings the buyer and seller into one central space to manage and track the order in real-time from shipping > delivery > feedback.
Key Features of the Order Dashboard:
1. Full Order Details
View all the essential purchase information, including:
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Item title and description
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Purchase price
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Buyer and seller profiles
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Shipping information
This keeps everything transparent and accessible throughout the transaction.
2. Shipping Details
Currently, the dashboard displays the buyer’s shipping address so the seller knows exactly where to ship the item.
Coming Soon: We’re working on integrating automatic shipping label generation and real-time tracking updates. Stay tuned for even smoother order fulfillment!
3. Buyer/Seller Chat
Every order includes a built-in chat box, allowing:
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Buyers to ask follow-up questions
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Sellers to confirm shipping timelines or updates
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Both parties to communicate directly in one place
Tip: Keep all order-related communication here for clarity and peace of mind.
4. Activity Feed for Order Updates
The dashboard includes a simple timeline to track each step of the order:
Seller marks item as "Shipped"
Buyer marks item as "Received"
The order is officially Completed
Each status update appears in the activity feed for full visibility on both sides.
Reviews & Feedback (Post-Delivery)
After the buyer marks the item as Received, both the buyer and seller are prompted to:
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Leave a review of the transaction
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Rate their experience
Leaving feedback not only helps other users — it helps us improve Clubsy as a trusted golf gear marketplace.
We highly encourage both parties to leave a review. Honest, constructive feedback builds trust and strengthens the Clubsy community.
Get Started Now!
Need support? Email: support@clubsy.shop or file a dispute in the Order Dashboard